Page 26 - Electrical Solutions for the Oil and Gas Industry

Services & Training
In the highly specialized field of electrical
equipment design, installation and inspection, the
manufacturer plays a key role in helping customers
understand the nuances of their equipment.
From the simple task of fastening a Ty-Rap® cable
tie to programming a UPS system, Thomas & Betts
provides training in the field or in the classroom
to help minimize scrap at the job site and improve
installer speed and efficiency.
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• UPS and battery maintenance
• Battery replacement services
• Power quality and generator services
• Installation and commissioning assistance
• Grounding and lightning protection system design
based on British and IEC standards
• Onsite installation training provides a review and
hands-on practice of clamping, cutting, threading,
assembling and repairing the Ocal® PVC-coated
conduit system
• Training also extends warranty from two to five years
on a system installed by a certified contractor
• Power & High Voltage Field Service group provides
field maintenance for Joslyn Hi-Voltage® and
Elastimold® equipment
• Thermographic scanning
• Power quality survey
• Site coordination
• Pre-installation consultation
• Commission support
• Battery analysis and refresh
• BCM retrofit services
• Load bank test
• Breaker coordination studies
• Arc flash studies
• Multi-vendor UPS services
• Multi-vendor emergency lighting service
• Multi-vendor HVAC/CRAC service
• The QTP program provides a guaranteed two-week
shipment of Blackburn® products
• Configurator enables special connectors to be
designed with a guaranteed two-week shipment
• Product specification specialists and Mobile Technical
Specialists are available nationwide to train in the
proper use and installation of Blackburn® and
Color-Keyed® products
• Inside Tech Support group provides 24/7/365 expertise
for Color-Keyed® and Blackburn® products
• Full tool service as well as loaner and tool leasing
programs