Services & Training
        
        
          In the highly specialized field of electrical equipment
        
        
          design, installation and inspection, Thomas & Betts
        
        
          plays a key role in helping customers understand
        
        
          the nuances of their equipment.
        
        
          26
        
        
          • UPS and battery maintenance
        
        
          • Battery replacement services
        
        
          • Power quality and generator services
        
        
          • Installation and commissioning assistance
        
        
          • Onsite installation training provides a review and
        
        
          hands-on practice of clamping, cutting, threading,
        
        
          assembling and repairing the Ocal
        
        
          ®
        
        
          PVC-coated
        
        
          conduit system
        
        
          • Training also extends warranty from two to five years
        
        
          on a system installed by a certified contractor
        
        
          • Power & High Voltage Field Service group provides
        
        
          field maintenance for Joslyn Hi-Voltage
        
        
          ®
        
        
          and
        
        
          Elastimold
        
        
          ®
        
        
          equipment
        
        
          • Thermographic scanning
        
        
          • Power quality survey
        
        
          • Site coordination
        
        
          • Pre-installation consultation
        
        
          • Commission support
        
        
          • Battery analysis and refresh
        
        
          • BCM retrofit services
        
        
          • Load bank test
        
        
          • Breaker coordination studies
        
        
          • Arc flash studies
        
        
          • Multi-vendor UPS services
        
        
          • Multi-vendor emergency lighting service
        
        
          • Multi-vendor HVAC/CRAC service
        
        
          • The QTP program provides a guaranteed two-week
        
        
          shipment of Blackburn
        
        
          ®
        
        
          products
        
        
          • Configurator enables special connectors to be
        
        
          designed with a guaranteed two-week shipment
        
        
          • Product specification specialists and the Mobile
        
        
          Solutions team are available nationwide to train in
        
        
          the proper use and installation of Blackburn
        
        
          ®
        
        
          products
        
        
          • Inside Tech Support group provides 24/7/365
        
        
          expertise for Blackburn
        
        
          ®
        
        
          products
        
        
          • Full tool service as well as loaner and tool
        
        
          leasing programs
        
        
          Joslyn Hi-Voltage
        
        
          ®
        
        
          /Elastimold
        
        
          ®
        
        
          Field Services Group
        
        
          Cyberex
        
        
          ®
        
        
          Industrial UPS Systems
        
        
          Ocal
        
        
          ®
        
        
          Ocal Installation
        
        
          Certification Training