Services & Training
In the highly specialized field of electrical equipment
design, installation and inspection, Thomas & Betts
plays a key role in helping customers understand
the nuances of their equipment.
• UPS and battery maintenance
• Battery replacement services
• Power quality and generator services
• Installation and commissioning assistance
• Onsite installation training provides a review and
hands-on practice of clamping, cutting, threading,
assembling and repairing the Ocal
conduit system
• Training also extends warranty from two to five years
on a system installed by a certified contractor
• Power & High Voltage Field Service group provides
field maintenance for Joslyn Hi-Voltage
• Thermographic scanning
• Power quality survey
• Site coordination
• Pre-installation consultation
• Commission support
• Battery analysis and refresh
• BCM retrofit services
• Load bank test
• Breaker coordination studies
• Arc flash studies
• Multi-vendor UPS services
• Multi-vendor emergency lighting service
• Multi-vendor HVAC/CRAC service
• The QTP program provides a guaranteed two-week
shipment of Blackburn
• Configurator enables special connectors to be
designed with a guaranteed two-week shipment
• Product specification specialists and the Mobile
Solutions team are available nationwide to train in
the proper use and installation of Blackburn
• Inside Tech Support group provides 24/7/365
expertise for Blackburn
• Full tool service as well as loaner and tool
leasing programs
Joslyn Hi-Voltage
Field Services Group
Industrial UPS Systems
Ocal Installation
Certification Training
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